The Nice Lady at the Biscuit Bank or How my faith in US Bank and the banking system was restored.
Driving from Bend, OR to Tacoma, WA we usually stop at Safeway in Gresham, OR. It’s about half way, there’s food and restrooms at McDonalds or Safeway, and Jean has usually managed to get the Safeway gasoline discount up to 10 cents per gallon.
Recently we stopped and filled up at Safeway, then drove over to the Safeway store to get some lunch from the deli and use the restrooms. On the way through the parking lot, Jean suggested we stop at the US Bank branch there and use the drive-up window to make a deposit she had ready.
As we drove up to the cashier’s window, Buddy stuck his head between the back of the driver’s seat and the door, as he does, and looked intently at the cashier through the window. She remarked on his single-minded intensity and apologized that they were out of dog-treats. The lady went away with our deposit and in a couple of minutes another cashier came to the window with our receipt, saw Buddy still hopefully looking out the window, and said, “Sorry, we’re all out of dog treats!”
We drove over and parked at the Safeway store and Jean went inside to get our lunch while I walked Buddy in the open field just behind the store. As we finished our walk, Buddy having finished his important business, we were walking back toward the car across the parking lot. I heard someone call out, “Oh, there you are! You’re such a cutie!” I was going to just keep walking, I get that all the time, you know, but the caller would not be ignored.
We got almost to the car and she came almost running up to us and said (to Buddy) “You looked so disappointed I just had to drop everything and come over to Safeway to get some dog treats. I’m so glad I found you!” Whereupon she gave Buddy not one but two dog treats and started back toward the bank.
Buddy and I both thanked her and I carried one of the dog biscuits and he the other as we went back to the car to wait for Jean.
Her thoughtfulness restored both Buddy’s and my faith and confidence in US Bank. My regret is that I didn’t have the presence of mind to ask her name. She is a really nice lady.